Responsible Gaming
Gaming Should Be Entertainment
At Goldex Casino, we believe that online gambling should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Gambling always carries the risk of losing money. Please gamble only with funds you can afford to lose and never view it as a source of income.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your province) to participate in online gambling. Goldex Casino is committed to preventing underage gambling. We verify the age of all players and maintain strict policies against allowing minors to gamble.
If you are under the legal age to gamble, please do not create an account or place bets.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Gambling with money needed for essentials (rent, food, bills, medications)
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when trying to cut back or stop gambling
- Hiding your gambling habits or lying about how much you gamble
- Borrowing money to gamble or pay off gambling debts
- Neglecting family, work, school, or social activities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or control your gambling
- Experiencing relationship conflicts related to gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Features
Goldex Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during gameplay showing how much time and money you've spent
- Self-Exclusion: Temporarily or permanently close your account if you feel you need to stop gambling
- Session Timeouts: Automatically end your gaming session after a set period
Contact our support team to access or adjust these tools at any time.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. These organizations provide free, confidential support:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG) — www.ncpgambling.org — Call 1-800-GAMBLER (1-800-426-2537)
United Kingdom
- GamCare — www.gamcare.org.uk
- GamStop (Self-Exclusion Service) — www.gamstop.co.uk
Australia
- Gambling Help Online — www.gamblinghelponline.org.au
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Gambling addiction support and resources
These services are confidential, free, and staffed by trained counselors who understand problem gambling.
If You Need Help, Reach Out Today
Problem gambling is treatable. Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling, please contact one of the support organizations above or speak with a healthcare provider.
Your wellbeing is important to us. We encourage you to gamble responsibly and within your limits.